SHIPPING & RETURNS
SHIPPING POLICY
Shiba Gemstones is committed to delivering your precious purchases to you in a timely and secure manner. We offer reliable shipping methods and carefully handle packaging to ensure your gemstones reach you in perfect condition. Our shipping costs are transparent and designed to provide you with the best value.
At Shiba Gemstones, we prioritize the satisfaction of our customers. Our shipping policy is aimed at providing you with a seamless and trustworthy experience from the moment you place your order to the moment it arrives at your doorstep. We value your trust and aim to maintain it through our shipping practices.
RETURN & EXCHANGE POLICY
We understand that sometimes a purchase may not meet your expectations. At Shiba Gemstones, we have a clear and customer-friendly return & exchange policy to address such situations. If you have changed your mind about your purchase or are dissatisfied with a product, we are here to assist you in returning or exchanging it.
Our return & exchange policy is designed to provide you with peace of mind when making a purchase. We believe that a straightforward and fair policy is essential in building trust and confidence, and we are dedicated to ensuring your satisfaction with every gemstone you acquire from us.